Case study: Planet Payment
Transforming Planet Payment to the fastest paperless digital Tax-Free service in the world
Planet Payment is an international Tax-Free and payment brokerage company. A few years ago, when they won a big bid concerning the entire United Arab Emirates electronic Tax-Free system, they discovered that there was no ready-made solution for it. This opened up an opportunity to do things in a new way.
Planet Payment decided to build a comprehensive Tax-Free system on a low-code platform with the help of eSystems.
“It only took us three and a half months from winning the quotation to complete our new electronic Tax-Free system. This would not have been possible without low-code technology.”
― Ingi Arnarson, Head of Product Management, Planet Payment
Technical solutions were done on OutSystems low-code development platform, that had neither runtime interpreters nor proprietary data-models. Low-code solutions support the full life cycle: creation, deployment, monitoring and management.
- a process to issuing, export validation and refund
- real-time reporting
- automated electronic billing
Planet Payment's solution is now operating in 12 500 stores United Arab Emirates. In its first year in operation, it has served over 1,3 million shoppers and handled Tax-Free sales of more than 2,5 billion.
Simultaneously the United Arab Emirates has become Planet Payment's 2nd biggest market in terms of volume. Results are excellent considering that Planet Payment's solution was built within four months.