eSystems Nordic was chosen by the government of the Faroe Islands to develop a Citizens Portal under the National Digitalization Program – a digitalization project covering the entire country. The ultimate challenge was to connect 52 000 citizens to 37 state services under one Citizen Portal.
"This is a truly revolutionary project for the Faroe Islands because it will modernize our way of doing business and the way we are in contact with the authorities. It will make things easier, more efficient and more convenient, both for citizens and businesses and authorities in general."
― Nicolai Balle, Director of The National Digitalisation Programme
The economy of the Faroe Islands has been mainly dependent on the fishing industry and their level of digitalization has lagged behind other nations, causing many Faroese to leave the islands to pursue careers elsewhere. The main goal of the project was to make the Faroe Islands an advanced, competitive, and attractive place to live, work and do business through a successful Citizen Portal with seamless processes and a fantastic user experience.
This Citizen Portal would be crucial in digitalizing and improving the quality of life for the citizens of the Faroe Islands, and especially in making services accessible for the elderly and people with disabilities. The aim of the cooperation was to create an infrastructure to develop a unified presence of e-services within the Faroe Islands. Through the Citizen Portal, people could access services and get insights into their data fully online. eSystems Nordic’s superheroes were prepared to take on these goals through creating a sophisticated Citizen Portal for desktop and mobile. A challenging task, but surely not impossible with low-code!